AGREEMENT FOR INTEGRAL LIFE'S COACHING SERVICES
In consideration of the mutual covenants, and upon the conditions, set forth herein, Client requests and Coach [Integral Life] agrees to provide coaching services as follows:
Description of services
The services to be provided by the Coach are designed jointly between Coach and Client and are based on the Client's expressed interests, goals, and objectives. Coach employs assessments, discussion, questions and practices to assist Client in reaching Client's objectives.
Coaching is designed to address issues the Client would like to consider which could include personal issues (but are not limited to: career development, relationship enhancement, spiritual growth, lifestyle management, life balance, decision making, and achieving short-term or long-term goals) or ministry objectives, leadership and organizational development. Client acknowledges that deciding how to handle these issues, incorporate coaching into those areas, and implement choice is exclusively Client's responsibility.
Coaching is for people who are basically well-adjusted, emotionally healthy, effectively functioning, and wanting to make changes in their lives or more intentionally focus on a challenge or objective.
Coaching is most effective when both parties are candid, open, honest and straightforward in their communication.
Coaching depends largely on the Client's willingness to define and take risks and try new approaches and take an active part in the process. The Client is expected to evaluate his or her own progress, and if the coaching is not working as the Client wishes, the Client should immediately inform the Coach so steps can be taken to correct the problem. Like any human endeavor, coaching can involve feelings of distress and frustration that can accompany the process of change.
Coaching does not promise that Client will take any specific action or attain specific goals and does not offer any guarantee of success.
Nature of Relationship
The Client understands that the coaching relationship is not psychotherapy, psychological counseling, or any type of therapy; nor is it a substitute for these services. In the event the Client feels the need for professional counseling or therapy, it is the responsibility of the Client to seek a licensed professional who can provide these services. If the Coach believes that such services will be valuable to the Client, the coach will recommend them. It is the responsibility of the Client, if currently in therapy or otherwise under the care of a mental health professional, to consult with the mental health care provider regarding the advisability of working with a coach and to make such person aware of decision to proceed with the coaching relationship.
The Client understands that the coaching relationship is not to be used as a substitute for professional advice by legal, medical, financial, business, spiritual or other qualified professionals. The Client is responsible for seeking independent professional guidance for legal, medical, financial, business, spiritual or other matters. Client understands and acknowledges that all decisions in these areas are exclusively the Client's and that any decisions and actions regarding them are the sole responsibility of the Client.
Waiver
Client acknowledges and agrees that in the course of the services Coach may ask Client questions that may be personal, challenging, or disturbing. Client acknowledges and agrees that Client is fully responsible for physical, mental and emotional well-being during coaching sessions, and is fully responsible for any actions, choices and decisions made as a result of the coaching. Client waives and releases any claims arising or results from Coach's questions, suggestions, advice and from actions, choices and decisions made by the Client. This waiver does not apply to conduct or actions outside the scope of the coaching services.
Mutual Nondisclosure
The coach and client mutually recognize that they may discuss future plans, business affairs, customer lists, financial information, job information, goals, personal information, and other private information. The coach will not voluntarily communicate the client's information to a third party. In order to honor and protect the coach's intellectual property, the client likewise agrees not to disclose or communicate information about the coach's practice, materials, or methods to any third parties. The client also agrees NOT to give the teleconference bridge numbers to anyone not enrolled in the group.
Confidentiality
Coach acknowledges that he or she may obtain confidential personal and/or business information from Client and agrees to keep and maintain such information confidential and not to disclose or use such information without Client's prior written consent. In order to provide you with the highest quality of service your Coach reserves the right to discuss and receive coaching on certain topics anonymously and hypothetically with other coaches employed by Integral Life for said purpose.
Exceptions
Exceptions where the Coach may make a disclosure include 1) If the Client shares information that gives the Coach reasonable cause to believe there are threats of serious harm to the Client him/herself or others. 2) If the Coach's records are subpoenaed or other law requires disclosure. 3) Some means of communication, such as wireless telephones and e-mail may be not secure from eavesdropping, so if you agree to their use you are indicating your agreement to utilize a communication medium that may not be confidential. 4) to prevent the Client from committing a criminal or fraudulent act or to mitigate or rectify such conduct. 5) to secure legal advice about the coach's compliance with this agreement.
Group Coaching
Some sessions are conducted in groups, including teleconference groups. Client agrees to maintain the confidentiality of all information communicated to Client by other coaching clients and by Coach. We also understand that progress is often enhanced when clients discuss their coaching relationship with trusted colleagues and friends. Clients can have these discussions, but are expected to be very careful not to share any information which would allow others in the group to be identified.
Employer Paid Coaching
When an employer pays for coaching, the Coach will not share personal or confidential information about the Client with the employer, unless at the request of the Client.
Dispute Resolution
Any controversy or claim arising out of or relating to this agreement, or the breach of this agreement, shall be settled by arbitration, which will occur via telephone by an arbitrator that we mutually agree upon. The costs of the arbitration shall be shared equally between the parties.
Scheduled Appointments
Coaching is scheduled at the mutual convenience of the coach and the client. The day and time for the next call will be scheduled at the close of each coaching session. All sessions begin and end at scheduled times. If Client is late for an appointment, the coaching session will end at the previously arranged time, without a discount of the fees, unless arrangements were agreed upon beforehand.
Call Procedure:
The Client will call the coach at the prearranged time and telephone number as scheduled, and pays the telephone charges for the call. For group coaching calls and classes, Integral Life will pay for the teleconference line; and the Client will pay for the call into the conference line.
Cancellations
Cancellations must be made 24 hours in advance. If Client misses or cancels a scheduled appointment without providing at least 24 hours notice, Client is liable for the entire session fee and no refund or credit for cancellations made less than 24 hours prior to a scheduled session will be made. The Coach will make reasonable efforts to reschedule sessions that are cancelled in a timely manner.
Termination of Services
Although coaching is a comprehensive process, Client may terminate at any point. Coaching Services are billed monthly and termination of coaching services by Client is not subject to refund of outstanding sessions. Sessions are non-transferable, but may be used to receive coaching from another coach. If Coach is unable to continue services, Client will be matched with another Coach by our Client Service Department.
Payment Procedure
Integral Life is paid in advance of each series of coaching calls. The first coaching session will begin after Client agrees to this document and payment is received. Services must be paid in advance, or they cannot be provided.
Coaching Fees
Individual Coaching: Client agrees to pay Integral Life the regular fee of $250 for each initial individual telephone or video skype session lasting approximately one hour, unless otherwise advertised. When purchased as a part of a package of 12 sessions, client agrees to pay for individual telephone sessions at a rate of $200 each.
On a case-by-case basis, individual email sessions may be determined appropriate by both coach and client. In this case, Client agrees to pay Integral Life the regular fee of $150 for packages of 2 email sessions until coaching is terminated.
Couples Coaching: For couples coaching, Client agrees to pay Integral Life the regular fee of $400 per couple's session with each telephone or video skype session lasting approximately two hours, unless otherwise advertised.
Group Coaching: For group coaching, Client agrees to pay Integral Life the regular fee of $100 per group session for the frequency, time and minimum commitment advertised for that particular group. Group sessions are billed individually; however, Client is responsible for payment for entire group package, regardless of attendance.
Individual and couples telephone and email sessions are scheduled at the discretion of coach and client with no monthly minimums. Billing for ongoing coaching (all types) occurs approximately 3 days prior to next scheduled session. Paid sessions are non-refundable.
Attorney's Fees
In the event of any dispute, litigation or arbitration between the parties, the non-prevailing party shall pay to the prevailing party therein all costs and expenses, expressly including, but not limited to, reasonable attorney's fees and costs incurred therein by such successful party.
Each party agrees to indemnify, defend, and hold harmless the other party and its agents, officers, and employees from and against any and all liability expense, including defense costs and legal fees incurred in connection with claims for damages of any nature whatsoever, including but not limited to, bodily injury, death, personal injury, financial or business losses, or property damage arising from such party's performance or failure to perform its obligations hereunder.
Damage Limitation and Liquidated Damage
The parties agree the Coach is not a guarantor or insurer and that it would be extremely difficult and impractical to fix actual damages to Client, if any, from Coach's failure to perform. Therefore, if Coach is found liable for any loss or damage under this agreement (except for Fraud), Coach's liability shall be limited to the lesser of the total payments made under this contract or the last six months payments.
Nature of Agreement
This Agreement shall, in all respects, be governed by the laws of the State of Colorado applicable to agreements executed and to be performed within Colorado. This Agreement constitutes the entire understanding and agreement of the parties and no amendment, change or modification of this Agreement shall be valid, unless in writing and signed by all of the parties hereto.
Counterparts and Signatures
This Agreement may be executed in counterparts, and each executed counterpart shall have the efficacy and validity of a signed original and with the same effect as if all parties hereto had signed the same document. All counterparts so executed shall be deemed to be an original, shall be construed together and shall constitute one agreement. Photographic copies of such executed counterparts may be used in lieu of This Agreement may be executed in counterparts, and each executed counterpart shall have the efficacy and validity of a signed original and with the same effect as if all parties hereto had signed the same document. All counterparts so executed shall be deemed to be an original, shall be construed together and shall constitute one agreement. Photographic copies of such executed counterparts may be used in lieu of the original for any purpose. Further, this Agreement may be executed by an electronic, jpeg, facsimile or other digital method of signature.

