Gift of Membership

What a nice gift for your friend! The easiest way to gift a membership is to go to the home page www.integrallife.com and click on JOIN and fill out the form in his/her name, address etc., and you will receive an email confirming this once you are done. Most important is the name you register the membership in will be …

Cancel Auto Renew InspirePay Accounts

Dear I am very happy to help. After researching your account, I found you in our older InspirePay billing system, which we have only recently had access to so we could finally completely cancel accounts with auto-renewal set ups through this. Your account was on auto-renew as it was originally set up by you, and that is why, even though …

Inspirepay billing adding extra charges – explained fix

I appologize that our much older system from where another billing originated still had been ghosting your old membership even after you were effectively cancelled in our newer system. It took me actually a couple of hours of guessing to locate you in the older system that is now being carried by InspirePay, and finally after inputting different iterations of …

Credit Card Update or Change

To change your payment method, simply do the following: Click “ME” in the navigation menu above, which will take you to your account settings. Click the “Subscriptions” tab Click the “VIEW” button next to the subscription you would like to cancel. Click the “CHANGE PAYMENT” button in the “Actions” row. Note that we now accept PayPal in addition to Visa, MasterCard, and American …

Charges from OLD IL Website Recurring Inspirepay

Dear      , I apologize that this is happening again. Everything available to us was done to prevent this from re-ocurring. The issue, though, is that your billing is originating from the old Integral Life website and billing system, becuause when you were apparently “manually” migrated over to the “new” website, the person you were not disconnected from the …

FBM -> FSM

Also note that the Full Body Mindfulness course has been folded into the Full Spectrum Mindfulness master course, along with some other new teachings and practices, which is why you won’t see Full Body Mindfulness listed separately on your My Courses page.

What NOW Refund

Dear I went ahead and asked our team to process your refund for that What NOW event as they were able to locate you through your email. I hope this helps so you don't have to fill out a ticket. Your refund was processed just now and they have sent me the screen shot for you as a receipt of …

Sorry no further discount for Religion of Tomorrow

Dear I am sorry for any confusion as yes we often have membership discounts for most courses. Unfortunately this is the one web course we are unable to extend an additional member discount for, as it was created in partnership with Shambhala publications. But that's why we gave it such a deep discount for everyone 🙂 I hope this helps! …

rejoin Integral Life

http://www.joinintegrallife.com Just select the annual option on the page, and then use the login information you already have to purchase. I hope this helps! Let me know if you have any other questions.

Canceled auto renew refunded

Dear I am very happy to help. I apologize for any frustration this may have caused you. I just cancelled your membership, and refunded you for the $99 charge. I have also disabled the subscription and membership in your name so no further charges shall be drawn. You should receive confirmation by email very soon, if you have not already. I …

Auto renew cancellation and refund

Dear I am happy to help you with your membership cancellation and refund! And certainly we would not renew your membership without your consent so it is likely that you may have signed up initially for an “auto renewal” membership – perhaps unintentionally and not knowing you did. If so we apologize and are happy to refund you the amount …

Integral Naked Membership Deactivation

Dear Good new! We were able to locate you finally in our older system. Your account was deeply imbeded in the older Multiplex membership system, as well as that older billing system.  That being said, the Multiplex system is not "integratged with the new website". So we have deactivated your older Multiplex membership.  NO futher charges will be drawn on that …

Multiplex System – Deactivated Account – Login Issue

Dear Your account was deeply imbeded in the older Multiplex membership system, as well as that older billing system. Unless someone brings it to our attention or shuts downt this membership themselves (which is not easy) it continues on. That being said, the Multiplex system is not "integratged with the new website" which is why your email will not be …

Cancel account general – with pitch for new site

Dear We would be very sorry to see you go, especially since we just launched our gorgeous, new website, which is a really impressive upgrade (in case you haven't seen it yet!). There are numerous new offerings from Ken Wilber, who is writing and teaching up a storm, and for esteemed Premium Members such as you, there are 15 free …

Transferring Courses (For

Just to be clear, you can still access all of your courses on the same platform you originally purchased them on: http://integrallife.teachable.com However, we are now allowing Integral Life members to integrate their courses with their membership profile, for the very first time. However, we can only do this on a per-request basis. I just want to be sure you …

IN act and need manual migration

Dear I am so sorry you are experiencing some difficulty with your login. We actually had a small batch of members who did not successfully import into the new website. I have looked into your account and unfortunately you were one of them due to the origination of your account as a seasoned member from Integral Naked days. Some of …

Course migration only

Dear   In answer to your question about courses, yes, Corey can manually move the courses over to the new website for you. It might take a while for him to get to this for you, as he is very busy with some of the new offerings for members, but I have assigned your ticket to him, I assure you …

Is our website secure?

Dear  Would you mind sending me a screenshot of whatever message you might be seeing? We have all of our SSL certificates in place, so everything should be nice and secure. Also, if you check out using your credit card or PayPal, there is an extra layer of security in place (especially PayPal, since the transaction actually takes place on …

Teachable Courses

The http://integrallife.teachable.com website is still going to be separate from IntergralLife.com, but we are also allowing all members of Integral Life to combine their courses with their membership account. So I moved your courses over for you, which means you can access them either on your My Account page here on Integral Life, or on the original Teachable platform. I …

Auto renewal and expired/cancelled membership

Dear         , I would be happy to help you. 🙂 If you had signed up to be on a recurring payment membership program that would be why you would be automatically renewed for membership with us. We do not ever do this manually without a member’s permission, just so you know:). Recurring membership billing is set up as a convenience …

Corey Will Migrate Courses

Dear Corey will migrate your courses over to the new website manually as soon as possible. Please note: This might take a few days, but he will do this for you soon! 🙂 I hope this helps, and let me know if you have any other questions. Loving regards, Leslie Member Support Integral Life

Not a member? Cannot login. Has Teachable Login

Dear I am so sorry you're having trouble with your login. I'm happy to help you! Just to be clear, Teachable and Integral Life are two separate entities with two separate logins that are not interchangeable. I only mention this, because sometimes we've had one of our members can get confused with the Teachable login and try to use it …

Q and A for new website use

Let me see if I can answer your questions one at a time. I don’t know what I have signed up for. I entered my account and found that I have paid $15. for my membership for one month beginning Mar 28. I am not sure what I get for being a member. You signed up for an Integral Life …

Upgrade or downgrade membership monthly to annual etc

If you would like to upgrade to an annual account (or if you'd like to downgrade from annual to monthly in the future) just follow these steps: Click "ME" in the navigation menu above, which will take you to your account settings. Click the "Subscriptions" tab Click the "VIEW" button next to the subscription you would like to cancel. Click the "UPGRADE OR DOWNGRADE" button …

IN member needs deactivation to JOIN new site

I am so sorry you are experiencing some difficulty with your login. And I see there is a reason for this…. We actually had a small batch of really seasoned members from Integral Naked days, who did not successfully import into the new website. I have looked into your account and unfortunately you were one of them due to the …

Cannot login with email or other

Dear David, I am sorry you are having issues with this. And we only have email ticket service support that has been this way for many years, but it is the best way to handle these things as we can track your account. I have looked into your account and it is nicely migrated into our new website system and …

Migrated over cannot login

I have looked into your account and it is nicely migrated into our new website system and so that is not the issue, nor is billing. You should be able to login and receive a new password, which is basically the protocol for all first users on our new website. Your email for this login is: david@meggyesy.com that should allow …

Courses

Very happy to help! You can find your courses on the same platform you originally purchased them on, over at http://integrallife.teachable.com. I have also moved them over here to your Integral Life account, so you should be able to find them on the My Courses page in the ME menu.I hope this helps, and feel free to reopen this ticket …

Difficulty Downloading Files and courses

Dear      , I am sorry you are having trouble with your download. I am happy to help you with this! If you are on your computer and click “download all” it should automatically download a zip file to your computer. If you double-click that file, you will find the audio you wanted to download enclosed in that file. Note: if …

Transferring courses to Integral Life

All of your courses are still available on the site you originally purchased them on (http://integrallife.teachable.com), but I also gave you access here on integrallife.com. You should now find them listed on your My Account page. Let me know if you have any other questions!

multiplex

We actually had a small batch of members who did not successfully import into the new website. Sadly you were one of them. The good news is, I just migrated your account manually, so you should now be able to reset your password using your username or your email address. Thank you for your patience, and I hope you enjoy …

Cancel Due To Cannot Afford Membership Fee

I totally understand about the cost being outside your means. Personally, I always try to do whatever I can to help folks in your situation gain access to membership, even if someone cannot manage the full price. We have to set our prices the way we do in order to remain sustainable, but at the end of the day the …

Login – Membership Migration to New Site

Dear  I am so sorry you are experiencing some difficulty with your login. We actually had a small batch of members who did not successfully import into the new website. I have looked into your account and unfortunately you were one of them. The good news is, your account is indeed in good order, and I have forwarded your account …

Cannot Login – Due to Expired Membership

Dear I am so sorry you're having trouble with your login and renewing your membership. I'm happy to help you! I just took a look at your previous account, and the reason for your login for renewal not working is that it appears your membership expired on 8/15/16 and those members who had current memberships were migrated over to the …

Recreate account

I just took a look at your account, and it appears that your membership actually expired back in _______. If you would like to sign up again, we would love to have you! Just go to the JOIN page and choose the membership rate you prefer (monthly or annual). You will need to re-create your account, since we only imported …

multiplex — cancelled

I just took a look at your account, and it looks like your membership actually expired in __________. If you’d like to join again (I hope you do!) just go to the Join page and sign up again. You will need to recreate your user account, but you can feel free to use the same email and username as your previous …