Good new! We were able to locate you finally in our older system. Your account was deeply imbeded in the older Multiplex membership system, as well as that older billing system. That being said, the Multiplex system is not "integratged with the new website".
So we have deactivated your older Multiplex membership.
NO futher charges will be drawn on that billing system, it is all cleaned up now. And your account is now cancelled. 🙂
I hope this helps! DO let us know if you need any further assistance — we are here to help you!