Help
Posted June 23rd, 2008 by Ken Freeman
Known Bugs
Navigating The Integral Life Environment
Featured Content
Account
Profile
Tech-related Issues
Integral Institute
Integral Life Store
Beta Site Feedback, Comments, and Suggestions
Contact Us
Known Bugs Last Updated: 8/7/08
Firefox 3 Issue:
- Sometimes the audio player (which is supposed to be under the picture for the appropriate article) is showing-up black. If you hit the 'refresh' button, the audio player should load correctly
- On the "My Account" page, in the "General" section, the password field has been auto-populating making the system think you want to change your password. If you try to make a change in this area, just go make sure you delete anything in the password fields before hitting submit.
Navigating The Integral Life Environment
Featured Content
Main Navigation
On the main navigation at the top of any page, you will find:
About: Features a brief description of Integral Life and why you might want to engage with us. This section also has a welcome letter from our CEO, Robb Smith, and highlights our company leadership, values, and many of the remarkable people who have contributed to this vision and web offering.
Institute: Our non-profit sister company, Integral Institute, was founded in 1997 by philosopher Ken Wilber.
For more information regarding the Integral Institute, follow this link: www.integralinstitute.org There you can learn about the research, programs, and partnerships that Integral Institute is currently engaging. This is where you can also find, buy and/or subscribe to the Journal of Integral Theory and Practice.
Coaching: Here you will find out about our partnership with Integral Coaching Canada and the accredited coaching apprenticeship and certification programs they offer.
Events: Click here to find out about all the events and programs that Integral Life is currently offering...tbd
News: Here you will find the most recent Integral Life Corporate and Community News.
Store: Here you can find and buy Integral books, cd’s, growth and learning products, art, the Journal of Integral Theory and Practice, and general company swag.
Archive: Here you can browse all the offerings that have been featured in the main editorial channels, in alphabetical order by title, type, or contributor.
Help: This section is here if you ever have any difficulty or confusion navigating the Integral Life site, or just want more information. You can also find contact info for submitting technical support or other inquiries to the Integral Life Member Support team.
Member Account Navigation
If you aren’t currently logged-in, this block found in the left sidebar anywhere on the site will provide links for creating an Integral Life Community or Premium Membership. When you’re logged-in, you’ll always have direct links to your profile page, your blog, your account settings, your private messages inbox, and a logout link.
Channel Tabs
On the right hand side of your screen, under the main navigation, you will find the channel tabs. Home will bring you to the home page, where you can see what’s new and noteworthy across all the other channels.
Learn will bring you to the section of the site where you can find all the offerings that deal with the Integral map and the theory behind living an Integral Life. You can expect to find out more about the various terminology used throughout the site in this section. For the beginner who needs a sense of how this site came about, an interested intellectual who likes to wax philosophical, and for the advanced integral enthusiast alike, this section will help you gain a better understanding of the Integral framework.
Visit Apply to see how the integral approach can be applied to or used in any human discipline, and how it shows up in our everyday in our lives and professions through various articles and multi-media presentations. From psychology to spirituality, healthcare to art, and politics to lifestyles, this channel will further deepen your understanding of theory-in-action, getting you one step further to embodying an Integral Life.
To help you feel what it means to live an integral life, click on Awaken. Here you’ll find practices to engage that will exercise your full self in body, mind, spirit, shadow, relationships and sexuality. Through embodied learning and practice, you will begin to see more of the landscape of your life, enacting the components of integral in your moment-to-moment experience.
When you are ready to share yourself and your experiences with the integral community, click Share.
Here on the community front-page, you will see all of the most recent activity by other members of the Integral Life community. You can view and respond to active inquiries, blog posts, and see who is contributing most. You can also find and interact with other members using our geographic community member locator and by visiting their member profiles and commenting on blog posts.
Featured Media Player
Prominent on the Home Page and on the top of every Channel page is a media browser allowing easy navigation of the week’s featured content. The browser shows both the Premium content as well as articles available to the free members.
Community Block
Directly to the right of the Media Browser on each channel is a list of Inquiries that have been manually selected by the editorial team each week based on their activity and relevance to the week’s content.
Search Field
If you are looking for anything on the site: articles, media, or members, use the Search field with the magnifying glass. The entire site is comprehensively indexed so all you need is a keyword to find just what you’re looking to find. New and Noteworthy Just below the Media Browser on the Home page and each Channel page you will find more articles.... ???
Engagement Path
Explore
You will find explore links at the bottom of each offering. These will lead you to other relevant content on the site that you might enjoy, products described in the offering, or external websites for subject matter covered in the offering.
Blog About This
The first link you'll see in the Contribute block under every editorial article (audio, video, eLearning, etc) is "Blog About This." This link will open-up a new blog-post allowing you to post your reflections, post links and references to related materials, or ask a question to other members get a conversation started. This blog post will then be listed in the Contribute box for other members to explore.
What is an Inquiry?
Function:
At the bottom of each page that contains a single media offering, you’ll see the field called Contribute. Listed under this title you will see one or more questions to reflect on, or what we call inquiries. If you click on the inquiry, it will bring you into the community or Share channel. You can also get directly to the inquiries by clicking on the Share tab, and scrolling down to “active inquiries”.
When you click on the inquiry, you will see a few more questions that will help guide your thinking about how to respond. There is no need to answer all of the questions presented there, they are only meant to help you look at the inquiry from multiple angles, and to help different types of people engage similar themes.
To leave a reflection on the inquiry, simply click Respond. You will be asked to provide a subject and to fill in the body with your response. When you are done, simply click “submit.”
You will have one opportunity to respond to a specific inquiry. Once a response is saved, others, including you, can comment on the response and start a conversation. The most active inquiries will be featured on the Share page. In addition, your responses to inquiries will show up on your member profile.
And, if you have a particular question on your mind, you can go to the list of inquiries, choose one that you’re interested in, and see which media offerings it connects back to. These will be listed on the left hand side of the screen. This is another way to help you find just what you are looking for on the site.
Purpose:
Often, you’ll see that the inquiries are not specifically related to an offering, and you’ll notice that more than one offering may point to the same inquiry. The inquiries are not necessarily meant as a place to comment on the specific offerings, rather, they are designed to help further your exploration and understanding of the Integral Approach by helping you reflect on your experience, or, how the components show up in your everyday life. In encouraging people to be more self-reflective in their engagement, this will increase the learning and depth of experience for all who choose to engage with us. Self-reflection is one of our company values—for more on this, see the About section of the site.
You’ll notice that inquiries are the only engagement path listed under “contribute.” At Integral Life, we believe that you can contribute deeply to the experience on this website, and to your life and the lives of others, by reflecting on these deeper questions, that which lies just underneath the surface, and ties together, or puts into action the concepts we employ. We’re asking that you take the time to contemplate and to offer yourself and your experience freely, starting authentic conversations that will enrich and expand our members’ lives.
Of course, inquiries are not the only place you can contribute on the site—you can share yourself through your member profile, your blog, and in many other ways that will become available to you as we grow.
Enjoy your exploration!
Connect
The connect links, which show up at the bottom of each offering, are contributors or community members that have created the offering. By clicking on their name, you can find out more about them, see what other work they have contributed, and send them a private message.
Account
To access all of the information pertaining to your Integral Life Account, use the My Account link on the left sidebar whenever you are logged-in. You can also get here using the My Account tab on your Profile page.
Changing your Username:
Because of the dynamic nature of the networking structure on Integral Life [i.e. blogs, private messaging, social connections], once your Username is created with your Integral Life account, it cannot be changed.
Changing your Password:
To change your password, you need to use the Request new password link. This will ask for the email address associated with your account. Then the system will send you an email with a link that allows a one-login and takes you straight to your Account page where you can set your new password under the General section.
Community Locator Option:
Choose the General Tab and scroll down to Locator Options. Then select the Activate the Community Locator Box, enter your Postal/Zip Code in the following field, and enter the country within which you find yourself.
Private Message Settings:
Choose the General Tab and scroll down to Private Message Settings. From here you can select the options that allow other Integral Life members to send you private message, the notification of new messages on your Integral Life view page, and whether you would like to receive email notifications of any new messages that get sent to you while you're logged off of the Integral Life site.
Locale/Time Zone Settings:
Choose the General Tab and scroll down to Locale Settings. Choose what time zone you are currently involved in so that your Integral Life experience reflects the correct time zones of the community at large.
Change your Payment Information:
Choose the Subscription and Payment Tab and scroll down to Payment Information.
Change your Subscription Level:
Choose the Subscription and Payment Tab and scroll down to Subscription Level.
Cancellation of Account:
Choose the Subscription and Payment Tab and scroll down to Account Cancellation.
Subscription to Integral Life Weekly Update:
Choose the News and Updates Tab and scroll down to Subscription Settings. Check the box to receive the Integral Life weekly update.
Change your Email Address:
Choose the News and Updates Tab and scroll down to Email Address. Enter the email address in the corresponding field that you want Integral Life to recognize for contact.
Email Settings:
Choose the News and Updates Tab and scroll down to Email Settings. Check the box marked Plaintext email only to receive emails without graphics or styles.
Profile
To access all of the information pertaining to your Integral Life Profile, choose the My Account option on your Profile Menu and scroll down to the Profile Tab.
Set/Change Profile Picture:
From the Profile Tab, scroll down to Picture. Move into the Upload picture field and enter the destination path of your picture file. If you don't know the path, then click on the Browse button to the right of the field and move through your computer's directories to find the file that you want to upload. Once found, click on the Open option within the new window and the file path will be represented in the Upload picture field. Scroll down to the bottom of the page, click on the Submit button, and your profile picture will now be set.
Delete Profile Picture:
From the Profile Tab, scroll down to Picture. Check the Delete picture box, scroll down to the bottom of the page, and click on the Submit button. Your profile picture is now deleted. To set another picture for your profile, see Set/Change Profile Picture above.
Set/Change Personal Quote, About Me, Career, Hobbies/Interests, Education, Signature:
From the Profile Tab, scroll down to the appropriate field within which you would like to write and update your profile. Using the Text Box, type what you would like to represent you as an Integral Life member, scroll down to the bottom of the page, and click on the Submit button. Your various personal information will now be an integral part of your profile available to the Integral Life community at large. Your Signature will be shown at the end of your comments you leave throughout the Integral Life Environment.
Set/Change Default Home Page:
From the Profile Tab, scroll down to Default Page. Check the My Profile or the My Blog option to set your preference for your default home page. Scroll down to the bottom of the page and click on the Submit button.
Tech-related Issues
Adobe Flash Problems:
Do you see: "Sorry, you need to install flash to see this content?" Click Here to Download Adobe Flash Player Now.
How to Download a Media File:
[Note: Downloading videos on IntegralLife.com is temporarily disabled. Audio downloads are still available. The Technical Team is working to return video downloading capability to the site as soon as possible.]
One of the beautiful facets of Integral Life is the ability for a member to download any audio or video file for personal use. When you access the specific page with the media that you want to download, check out the very last line of the description--there you'll see a blue highlighted link that says Download.
For PC users: Right-click on the Download link and choose the option, "Save Link As..." (for Firefox users) or "Save Target As..." (for Internet Explorer users). When the pop-up menu appears, choose the folder wherein you would like to save the file, and change the file name as you wish, BUT make sure that you leave the appropriate file extension as .mp3 (audio) or .m4v Click on the Save button and away you go!
For Mac users: Control-click on the Download link and choose the option, "Download Linked File." When the pop-up menu appears, choose the folder wherein you would like to save the file, and change the file name as you wish, BUT make sure that you leave the appropriate file extension as .mp3 (audio) or .m4v Click on the Save button and away you go!
How to Put Audio or Video on your iPod or Other Portable Device:
Download the audio or video file according to the instructions above. Then create an iTunes playlist with the file/s that you want within the playlist. Finally, just transfer to the playlist to your iPod or iPhone. Bon appetit! For any other type of mp3 player, follow the same steps above with regards to your player's corresponding software.
How to Burn Audio onto an Audio CD:
Since there are many programs with which to burn Audio onto an Audio CD, there are naturally many ways to move through this process. Here are a few How-To website links for the most popular programs:
Windows Media Player: http://www.microsoft.com/windows/windowsmedia/knowledgecenter/howto/burn_how_to.aspx
iTunes Windows: http://docs.info.apple.com/article.html?artnum=93353
iTunes Mac: http://docs.info.apple.com/article.html?artnum=301917
Music Jukebox: http://help.yahoo.com/l/us/yahoo/music/jukebox/tasks/burncd/tasks_burncd01.html
Help with Your Blog
Copying text from Word or the Internet: When you want to embed a copied text from Word or the internet, copy it and then move back to your blog editing screen. Put the cursor on the portion of your blog that you want to enter your copied selection into. On the WYSIWYG (the myriad options that you have to format the text of your blog) click on the clipboard that has a "W" on it. When the clipboard pops up, paste the text into it and click on the "OK" button. Your copied selection is now a part of your blog. [IMPORTANT: Not entering text in this way will lead to an error that shows up on your published blog screen. To correct it if it's already done, simply erase the portion that was copied and reenter according to the above direction.]
Help Listening to Audio
Help Watching Video
Email-related Issues (weekly/monthly email newsletter)
Integral Institute
Our non-profit sister company, Integral Institute, was founded in 1997 by philosopher Ken Wilber.
For more information regarding the Integral Institute, follow this link: www.integralinstitute.org
There you can learn about the research, programs, and partnerships that Integral Institute is currently engaging. This is where you can also find, buy and/or subscribe to the Journal of Integral Theory and Practice.
Integral Life Store
You can access the Integral Life Store using the top navigation link. Here you can find and buy Integral books, cd’s, growth and learning products, art, the Journal of Integral Theory and Practice, and general company swag.
Beta Site Feedback, Comments, and Suggestions
We're still getting our acts together here with this new web offering. We have a lot of new features coming soon and will be consistently redesigning a lot of what you see today. If you ever have feedback, comments, or suggestions related to this website or any of Integral Life's offerings, you can submit them using our Contact Form.
You can also significantly help us through our beta training wheels by responding to the site-related inquiries listed below. Click on one of the questions and you will be able to write your public response, see what others have written and participate in discussions attached to the responses.
Are the inquiry engagement paths useful?
Is the site and its content accessible, engaging and useful?
Please characterize your first impression of the site.
What questions did you have as you interacted with the site that we should answer in our help page?
What could be offered to enhance your experience of this site?
If you are still having difficulty or have any feedback for us, please send us a message using our Contact Form.
***Our policy is to respond to all support requests within two business days.***
Phone
Our call center is open Monday - Friday 9am to 4pm Mountain Time (GMT-07:00)
Domestic:
866-603-9456
International:
+1-303-545-5445 option 2
***Our policy is to respond to all support requests within two business days.***