How to Have More Compassionate Conversations

Diane Musho Hamilton Communication, Emotional, Integral Justice Warrior, Interpersonal, Love & Intimacy, Perspectives, Video Leave a Comment

“What’s so extraordinary about this presentation is that it not only addresses the fundamental issues involved in these debates, it does so using a framework that can actually unite and integrate the various parties in the fractured culture wars.  Thus, what you will take away from this book is not just a series of incredibly useful skills to help you advance genuinely compassionate conversations.  And not just the combined wisdom of three extraordinarily gifted facilitators who have spent decades all over the world as conflict counselors, mediators, and interpersonal guides.  But just as important, you will also find an unusually helpful framework that will straightforwardly show you why ‘everybody is right’—or more accurately, why everybody has ideas that are ‘true but partial’—everybody—and thus there really is a way to make room for all the parties that are engaged in this brutal and polarizing conflict.” —Ken Wilber, from the Foreword

“For millions of years, mankind lived just like the animals. Then something happened which unleashed the power of our imagination. We learned to talk and we learned to listen. Speech has allowed the communication of ideas, enabling human beings to work together to build the impossible. Mankind’s greatest achievements have come about by talking, and its greatest failures by not talking. It doesn’t have to be like this. Our greatest hopes could become reality in the future. With the technology at our disposal, the possibilities are unbounded. All we need to do is make sure we keep talking.” —Stephen Hawking

“Leave it to integralists to have conversations about having conversations.” —Corey deVos


n this episode of Integral Justice Warrior we are joined by Gabe Wilson, co-author of Compassionate Conversations: How to Speak and Listen from the Heart, co-written with Diane and Kim Loh. In this discussion we explore many of the central themes of the book, helping all of us learn how to de-escalate conflicts and tensions, and to communicate with far more presence, empathy, skill, and grace.

The digital version of the book is being released on May 19th, and we hope all of you purchase a copy of your own. The timing of this book’s release could not be any more fortunate, being published as it is right in the middle of the COVID-19 pandemic — a time when conflicts and tensions are continuing to rise and our sense of shared reality becomes increasingly fragmented. This book offers a hopeful and heart-ful path for all of us to find our way through this age of distortion and disruption.

Compassionate Conversations: How to Speak and Listen from the Heart

The definitive guide to learning effective strategies for engaging in open and honest conversations about divisive issues.

When a conversation takes a turn into the sometimes uncomfortable and often contentious topics of race, religion, gender, sexuality, and politics, it can be difficult to know what to say or how to respond to someone you disagree with. Compassionate Conversations empowers us to transform these conversations into opportunities to bridge divides and mend relationships by providing the basic set of skills we need to be successful, including listening, reframing, and dealing with strong emotions. Addressing the long history of injury and pain for marginalized groups, the authors explore topics like intersectionality, power dynamics, and white fragility, allowing us to be more mindful in our conversations. Each chapter contains practices and conversation starters to help everyone feel more prepared to talk through polarizing issues, ultimately encouraging us to take risks, to understand and recognize our deep commonalities, to be willing to make mistakes, and to become more intimate with expressing our truths, as well as listening to those of others.

Purchase Compassionate Conversations: How to Speak and Listen from the Heart on Amazon.

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Ken Wilber’s Foreword to Compassionate Conversations

One of the most gratifying and encouraging developments on the recent cultural scene is that, after literally decades of polarizing and increasingly nasty culture wars, there are individuals who do not simply join in the fray and thus only contribute to the mess, but rather have started to actually stand back and seriously reflect on the situation. They point out not just how one side is totally right and the other side totally wrong, but how all sides are actually limited, partial, and broken in their own ways. In pointing to a larger, more inclusive, more whole perspective that is equally friendly to all parties, they are usually and loudly disowned by all sides. But they are almost certainly pointing to a much deeper truth here, and one I believe we need to take very seriously. In a sense they are pointing directly to a tomorrow in which society has become much more coherent, integrated, and meaningful. Yet as important as these voices are, almost all of them are still missing at least one very important piece of the puzzle.

Take Douglas Murray, for instance. After writing the very perceptive The Strange Death of Europe, about the serious problems caused by the recent massive influx of immigration into Europe, he authors The Madness of Crowds: Gender, Race, and Identity. Although admittingly tilting to a center-right politics, Murray outlines some of the serious problems and limitations that have thus far plagued the public discussions of LGBTQ, gender, and racial rights. As important as some of these insights are, in Murray’s final analysis, all he can do is essentially what all the other parties in the debate end up doing—namely, outline his own position and then advocate strongly for it. There’s nothing wrong with that; it’s the essence of public conversation. But when it comes to creating an over-arching framework that could actually unite and integrate the various warring parties, Murray basically says, “We just don’t know how to do this.”

But we do know. Enter the book you now hold in your hands: Compassionate Conversations, by Diane Musho Hamilton, Gabriel Menegale Wilson, and Kimberly Loh. What’s so extraordinary about this presentation is that it not only addresses the fundamental issues involved in these debates, it does so using a framework that can actually unite and integrate the various parties in the fractured culture wars. Thus, what you will take away from this book is not just a series of incredibly useful skills to help you advance genuinely compassionate conversations. And not just the combined wisdom of three extraordinarily gifted facilitators who have spent decades all over the world as conflict counselors, mediators, and interpersonal guides. But just as important, you will also find an unusually helpful framework that will straightforwardly show you why “everybody is right”—or more accurately, why everybody has ideas that are “true but partial”—everybody—and thus there really is a way to make room for all the parties that are engaged in this brutal and polarizing conflict.

The catch is, each side has to genuinely recognize the ways that it is indeed “true,” but also the ways that it is definitely “partial.” Essentially all sides recognize that the other sides are “partial,” but almost nobody wants to acknowledge how the other sides are also “true.” Yet, as I often point out, no human brain is capable of producing 100 percent error—and thus, it literally follows that each of us has some degree of truth—but that truth is indeed partial and can always be expanded by including other perspectives. It is a failure to acknowledge that obvious reality that has produced the profound deadlock at the very core of the culture wars. And hence, the necessity for a meaningful framework that itself will make this truth come alive by providing a bigger picture in which all sides have some genuinely important contributions to make.

Just as important is understanding the attitude, actions, and skills that can fruitfully apply this unifying framework and make it a vibrant reality for all. And that is especially what you will find in page after page of this book. In chapters with names such as, “What We Have in Common,” “An Exploration of Difference,” “Talking About Social Privilege,” “Politically Correct,” “Becoming Wholehearted,” and “Freedom Here and Now,” you will find example after example of wondrous conversations helping individuals, groups, and even nations come to terms with the fact that reality is just a little bit bigger than any of them thought, and that a genuine peace in their own conflict requires, not only a direct and authentic realization of an honest self‑esteem, but an expansion of their own esteem to embrace a multiplicity of other perspectives. All of us, indeed, are true but partial.

The unifying framework itself is composed of several factors. Two of the most prominent, as the authors explain, are Zen Buddhism and Integral Theory. Zen is fairly well‑known, and embodies one of the oldest and most effective spiritual practices for helping individuals realize an awareness that is more open, awakened, enlightened, and free. This is an awareness that is both fully transcendent and deeply immanent. Transcendent, in that it helps people let go of their narrow, partial, and limited views in favor of an awareness that is more radically encompassing, whole, and inclusive. And immanent, in that it is nonetheless an awareness that is the very core of our everyday mind, fully present here and now. This type of radically open awareness—versions of which are often called “mindfulness”—can be used in an enormous number of settings to help individuals as well as groups become more relaxed, alert, grounded, and expansive, and the authors put this all‑embracing awareness at the very core of their work.

Integral Theory is a meta‑theory that has many historical precedents and is today embraced by thousands of people around the world. Although there are numerous individuals who have contributed to its present‑day form, my name is usually mentioned as its major founder. But the stated aim of Integral Theory (or technically, Metatheory) is to provide a meaningful framework that can unite virtually any type of human understanding. To give only one example, when it comes to the important field of developmental psychology, Integral looked at over 100 different developmental models, East and West, ancient and modern, and then did a meta‑analysis of all of them to determine the most commonly accepted features in each, and this created a general overall developmental spectrum that has an enormous amount of evidence (you’ll see how the present authors use this developmental spectrum in just a minute).

The point is that, through these types of comparisons, Integral Metatheory has been able to spot several extremely fundamental elements that various types of human understanding (maps, models, and theories) all have in common. These fundamental integral elements are known by many names, one set of which is: Waking Up, Growing Up, Cleaning Up, and Showing Up.

“Waking Up” is indeed exemplified by practices like Zen Buddhism, as well as many of the other great meditative and contemplative schools around the world (Vedanta, Taoism, Kabbalah, Christian mysticism, Sufism, and so forth), all of which involve some form of “enlightenment” or “liberation” or “awakening” to a fundamental reality (hence “Waking Up”). Although there are various degrees of Waking Up available to people, one of the very highest forms is universally said to be that of “being one with everything” (a state that is often said to reveal, by whatever name, an ultimate Ground of All Being). We have to be careful here, because Waking Up itself is not any traditional religious stance, mythic story, or fundamentalist zealotry—it’s much more what the common phrase today calls “spiritual but not religious.” But one thing is certain: when you really are one with everything, you are no longer exclusively identified with your own limited self—and thus your awareness becomes incomparably roomier and more open, and this is an excellent place to ground any conflict resolution, mediation, or growth‑enhancing endeavor. The authors make abundant use of this radical openness.

But they also realize that, as profound as Waking Up can be, it’s not the only kind of important truth there is. You can authentically experience being one with everything, and yet this will not give you any specific information about any individual thing in particular. When people thousands of years ago first experienced some of these authentic Waking‑Up or “oneness” realizations, they would indeed feel that they were one with the sun and one with the earth and one with the moon and the stars. But they still believed that the sun circled the earth, and that the earth was flat, and that the stars were holes poked in an overhead dome. They might indeed have directly realized a Ground of All Being, but since that Ground is fully and equally present in every single thing in the universe, it tells you nothing specific about any particular thing. The “oneness” was very real; it’s the “manyness” that wasn’t well understood. And this is still true of Waking Up or Enlightenment or Satori experiences today, and thus Waking Up needs to be supplemented with other forms of truth.

Such as Growing Up. This refers to the developmental process that I previously mentioned, where individuals have been found to grow or evolve or develop through various stages or waves of increasingly more mature and inclusive forms of identity. I mentioned the over 100 models of this process that Integral has carefully analyzed, and although some models have more stages and some models have less, on average most models have found around 6‑to‑8 major stages of human development, growing and maturing from infancy through childhood into adolescence, adulthood, and elderhood. Now technically this Growing‑Up process refers to stages of interior development—stages of self or values or worldviews that all humans go through. (Some of these developmental models have been tested in over 40 different cultures worldwide—including Amazon rain forest tribes, Australian aborigines, and Harvard professors—with no major exceptions yet found, although individuals themselves are each at different stages. But these overall stages are clearly an important aspect of any human understanding.)

Now the strange thing about these waves of Growing Up is that you cannot see them by introspecting or looking within. These stages are part of the self that is doing the looking, they are not things that can themselves be looked at. All of us are at some of these stages right now, but most of us have no idea that this is so. For this reason, these stages weren’t even discovered until around 100 years ago. And for just that reason, we find none of these stages present in any of the world’s great religions or meditation systems, and thus one thing that you will not learn from any religion is how to actually Grow Up.

So what are some examples of these actual stages? I mentioned that on average there are around 6‑to‑8 of them that are most commonly given. But these can be summarized and simplified in various ways, and one of the most common is to summarize them in 4 broad, general stages. Thus, a person’s identity moves from egocentric (identified only with itself) to ethnocentric (identified with an entire group, clan, tribe, or nation) to worldcentric (which, unlike ethnocentric, attempts to treat all people fairly, regardless of race, color, sex, gender, or creed; in an early or modern form, it’s marked by rationality and a scientific method, and then a later or postmodern form, marked by egalitarianism and multiculturalism), and finally to integrated or integral or Kosmocentric stages of growth (identified with all beings and aware of, and integrating, the previous stages themselves). Overall, a move from “me” to “us” to “all of us” to “all beings.”

You might immediately be able to see that today’s culture wars are indeed primarily a war between three of those stages—the traditional or ethnocentric (often magic or mythic), the scientific or modern worldcentric (usually rational), and the later postmodern or multicultural diversity (very pluralistic or even relativistic). Traditional ethnocentric wants special privileges for its group or tribe; modern rationality wants equal opportunity for all; and postmodern pluralism wants equal outcome for everybody. In various forms, those are indeed the three most widely contested values in the culture wars. But what none of those values offers is an integrated or Kosmocentric viewpoint, which can indeed integrate or unify all of them. That is the fundamental perspective of this book, and by adopting this bigger picture that makes room for all of them, the authors are able to successfully facilitate the many battles between each of them. This is part of their unifying framework or bigger picture, and it does indeed make room for all.

A bigger picture that also includes “Showing Up.” Showing Up simply refers to some of the most fundamental and important dimensions or perspectives through which anything can be viewed; and thus for each of us to be able to fully show up for our lives, we need to include all of these or else we’re missing out on some of our most crucial realities. Our lives never feel fully whole because we’re actually not including the whole. As with the other major elements of Integral, there are many different names for these perspectives. Traditionally, they are referred to as “the Beautiful, the Good, and the True,” or art, morals, and science. These turn out to be correlated with 1st-person pronouns (defined as “the person speaking”: I, me, mine, which includes the “Beauty in the eye of the beholder”); 2nd‑person (“the person spoken to”: you or thou, which includes how we are supposed to ethically treat each other, or the “Good”); and 3rd‑person (“the person or thing being spoken about”: he, she, it, its, which includes the objective Truth of science). Since an “I” and a “you” make a “we,” these three dimensions are often referred to simply as “I, we, and it.”

The main point, as the authors explain, is that anytime we confuse and conflate any of those perspectives we will get into serious trouble, and almost certainly generate an enormous number of conflicts (with others as well as ourselves). If we confuse “I” and “we,” either the “I” will try to dominate the “we” and becomes pushy and bullying, sometimes monstrously so; or else “I” will succumb to massive conformity with the “we” and a consequent herd mentality, afraid to stand up for itself or even speak its mind. If we confuse “I” and “it,” we will mistake our subjective values and opinions for objective facts, leaving us open to becoming one of those insufferable know-it-alls that pretty much everybody despises (their motto is “the last time I was wrong was when I thought I made a mistake”). As the authors demonstrate, a simple clearing up of these fundamental confusions will go an enormous way toward resolving many of our most recalcitrant and difficult conflicts, and make compassionate conversations all the more likely.

Then there’s “Cleaning Up.” This refers to the various ways that individuals can recognize, integrate, and heal their shadows. (“Shadow” refers to repressed or dissociated material that becomes split off or alienated from consciousness and relegated to the “unconscious,” where it generally causes enormous pain and suffering.) Shadow material is often projected onto others, so while I seem to completely lack any of the nasty shadow quality, others seem full of it. If I repress my own hyper‑controlling qualities, for example, I know somebody is an over‑controlling monster, but since it can’t be me, it must be somebody—anybody—else, and suddenly the world seems full of people trying to control me and tell me what to do, and I react angrily to all of that—which does none of my relationships any good and gets me into more conflicts than I can count on appendages. This, needless to say, is a very difficult and delicate area for any mediator or counselor to explore (especially since it directly implies that those things that I loathe in the world around me are those things that I first loathe in myself—nobody really wants to hear that). But it’s only a slight exaggeration to say that almost every conflict in existence has some degree of shadow material present, and all you will get by ignoring it is a failure to resolve the conflict. The authors of this book, at any rate, are generous enough with their clients to fully include shadow material if warranted.

I think you can start to see how all of these areas that I have briefly outlined are incredibly important for any successful conflict resolution, mediation, or simply growth and development in general (in oneself or with others). These areas point to elements that all of us have but few of us recognize; and elements that are present in virtually all conflicts but rarely engaged (so the conflict remains unresolved). Yet there isn’t a human being alive, I don’t believe, who cannot truly Wake Up, Grow Up, Clean Up, and Show Up. And yet how astonishingly rare it is to find any of those—let alone all of them!—in any sort of counselling or growth‑facilitating process. This is one of the genuine gifts that this book offers.

At the same time, I don’t want to over‑emphasize this general framework, either the Zen or the Integral Metatheory. Rather, at the core of this book is the brilliance and enormous talent of three rather extraordinary people, who have deeply dedicated their lives to engaging the most difficult topics and important issues of our times. They did not get their sagacity from any of these component elements, much as they have incorporated them. But the insights are theirs. The brilliance is theirs. The wisdom is theirs. The compassion and concern and care are all theirs. And in the beautiful wonder of their presentation, I think that we can finally see the actual contours of a tomorrow where compassionate conversations are the very core of our society, where an all‑inclusive love is the coin of the realm, where we embrace each other in all of our dialogues, and where the radiance of awareness shines on us all like the light of a thousand suns, with not a single one of us left untouched. In this, we see the very next stage of our own evolution, where culture wars have given way to culture harmony, where compassion is in the very air we breathe, and where each of us is absolutely and indisputably one with everything.

Welcome to tomorrow.

—Ken Wilber

Diane Musho Hamilton

About Diane Hamilton

Diane is a uniquely gifted, playful, and awake group facilitator, consultant and teacher of Integral Spirituality and Zen. She is a lineage holder in the Soto Zen tradition, and has collaborated with the Integral Institute and Ken Wilber since 2004, developing the Integral Life Practice seminars and the Integral Spiritual Experience global events.

Gail Hochachka

About Gail Hochachka

Gail has 20 years of experience bridging research and practice in sustainable development in Africa, Latin America and North America. Her enduring interest is on how to better understand and integrate the human dimensions of global environmental change, in approaches that are commensurate with the complexity of the issues today.

Corey deVos

About Corey deVos

Corey W. deVos is Editor-in-Chief of Integral Life, as well as Managing Editor of He has worked for Integral Institute/Integal Life since Spring of 2003, and has been a student of integral theory and practice since 1996. Corey is also a professional woodworker, and many of his artworks can be found in his VisionLogix art gallery.